PRIVACY STATEMENT

Master The Mix Academy, located at 's-Gravelandseweg 7, 1211 BN Hilversum, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

Data Protection Officer:
Jochem Beijer is the Data Protection Officer for Master The Mix. He can be reached at jochem@masterthemix.com.

Personal data we process

Master The Mix processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:

  • First and last name

  • Date of birth

  • Address details

  • Phone number

  • Email address

  • Location details

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect information about website visitors who are under the age of 16 unless they have parental or guardian consent. We encourage parents to be involved in their children's online activities in order to prevent the collection of data without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@masterthemix.com and we will delete this information.

For what purpose and on what basis we process personal data

Master The Mix Academy processes your personal data for the following purposes, based on the stated bases according to the AVG:

  • Handling your payment
    Basis: performance of an agreement.

  • Sending our newsletter and/or advertising flyer
    Basis: consent.

  • To be able to call or email you if necessary to perform our services
    Basis: performance of an agreement.

  • Informing you of changes to our services and products
    Basis: legitimate interest, namely customer management.

  • Marketing purposes, such as personalized ads
    Basis: consent.

Automated decision-making

Master The Mix does not make decisions based on automated processing that could significantly affect individuals. These are decisions made by computer programs or systems without human intervention.

How long we keep personal data

Master The Mix will not keep your personal data longer than strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods:

  • Personal data related to training and information provision: 1 year after completion of training or information provision.

  • Data for marketing purposes: Until withdrawal of consent by the user.

Sharing personal data with third parties

Master The Mix shares personal data with third parties only when necessary for the performance of our agreement with you, to fulfill a legal obligation, or for marketing purposes with your consent. These third parties include:

  • Payment service providers: for processing payments.

  • Marketing partners such as Google Ads: for personalized ads. Transfers outside the EU are protected by standard contractual clauses.

Cookies and similar techniques

Master The Mix uses functional and analytical cookies that do not invade your privacy, as well as marketing cookies for personalized advertising. Upon your first visit to our website, we ask your permission to use marketing cookies. You can manage your cookie settings via the banner on the website or your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you can withdraw your consent to data processing or object to the processing of your data by Master The Mix. You can also submit a request for data portability. This means you can have the personal data we have on you sent in a computer file to you or an organization designated by you.

Requests can be made at info@masterthemix.com. To make sure that the request is made by you, we ask you to send a copy of your ID. Make your passport photo, MRZ, passport number and BSN unreadable in this copy to protect your privacy. We will respond to your request within four weeks.

File a complaint with the regulator:
You have the right to file a complaint with the Personal Data Authority using the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How we secure personal data

Master The Mix takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at info@masterthemix.com.